Tag: UI/UX

Custom Manufacturing ERP

Services : Full Stack Development

Custom Manufacturing ERP

Project Overview

A leading developer and manufacturer of advanced concrete materials faced significant challenges with outdated software. The software, developed over 25 years ago, was running on a Windows XP virtual machine, and lacked the necessary functionality to meet the manufacturer’s evolving operational needs. To bridge the gap, the manufacturer relied heavily on Microsoft Excel, resulting in cumbersome manual data entry and calculations by management.

After extensive research, the manufacturing organization opted to modernize their existing custom application over purchasing an off-the-shelf ERP.

Project Duration

Discovery: December 2023 to January 2024

Development: February 2024 to present (target completion December 2024)

Solution Overview

Mantrax partnered with the manufacturing client to modernize their systems and streamline operations. Key elements of the solution included:

Fresh UI Design

We introduced a user interface that balanced familiarity with modern design principles, simplifying the learning curve while enhancing robustness.

Database Redesign

The existing database was completely overhauled to meet industry standards, simplifying backend processes and incorporating essential missing features.

Core Functionality Enhancement

We refined and simplified core functions to reduce redundant user inputs, ensuring data integrity and improving overall efficiency.

Services Provided

Consulting and Discovery

Comprehensive discovery calls and requirements documentation laid the foundation for a tailored solution.

UI/UX Design

A user-centered design approach ensured a smooth transition to the new system.

Development

Our team implemented both the frontend and backend, creating a scalable and efficient system.

Quality Assurance

Rigorous testing processes guaranteed a high-quality, reliable product.

Project Management

We provided end-to-end project management, ensuring transparency and timely delivery at every stage.

Data Migration

Static and transaction data migration from legacy application to new ERP.

Technology Stack

Front-end

Backend

Database

Cloud-Hosted

CI/CD

National Association CMS: Digital Renewal Strategy & Implementation

Services : Full Stack Development

National Association CMS: Digital Renewal Strategy & Implementation

Technology Stack

Project Overview

Mantrax recently proposed a CMS (Content Management System) for a National Association facing numerous pain points. Members were frustrated with the online experience. The existing member portal has frustrated members due to usability issues, navigation challenges, and a need for more intuitive features. This dissatisfaction hampers member engagement and overall perception of the association’s value.

The Goal

To find a resolution, the following projects were initiated:

Phase 1: Functional Research to understand stakeholder’s pain points with the online platform.
Phase 2: Complete modernization of the legacy platform.

Project Challenges

01

Stagnant Membership

The recent stagnant membership growth is partly due to a subpar member portal. Attracting and retaining new members is challenging without a user-friendly platform that boosts engagement and interaction.

02

Risk of Member Attrition

Emergence of alternative platforms for key functions like recruiting and visibility poses a major threat. Members may be drawn to rival platforms with better experiences and solutions, risking membership loss.

03

High Operating Costs

Inefficiencies in the current member portal have raised operational costs. Members frequently seek staff support, adding workload and expenses, and diverting resources from strategic initiatives.

Phase 1

Functional research to create CMS

In Phase 1, we facilitated member feedback collection through a neutral platform. This input was then combined with system diagnosis and external research, comprising six functional analysis activities.

30 Member Interviews

Consolidated member interviews with actionable insights & prioritized implementation lists.

System Review

Consolidated member interviews with actionable insights & prioritized implementation lists.

Website & Portal Content Audit

Consolidated member interviews with actionable insights & prioritized implementation lists.

Website Analysis

Consolidated member interviews with actionable insights & prioritized implementation lists.

User Activity Assessment

Consolidated member interviews with actionable insights & prioritized implementation lists.

Global Industry Research

Consolidated member interviews with actionable insights & prioritized implementation lists.

The result was a complete 360-degree analysis of member experience

Phase 2

End-to-end modernization of the legacy CMS

Phase 2 of the modernization journey represents a pivotal step towards aligning the association’s digital ecosystem with contemporary standards. By focusing on user experience, linguistic inclusivity, data security, and advanced functionality, the organization is poised to set new benchmarks in member engagement and digital transformation. This strategic initiative underscores the commitment to excellence and responsiveness, ensuring that the member portal remains an indispensable asset as the organization continues to evolve.

Core Objectives

The second phase of the member portal modernization initiative encompasses a comprehensive development scope that aims to revolutionize the digital landscape of the organization.

Universal style guide creation

Crafting a universal style guide that harmonizes the design language across both national and district websites. This cohesive visual identity fosters a seamless and recognizable UX.

Bilingual interface

Implementing bilingual support for French and English languages, catering to the diverse linguistic preferences of the association’s members

Enhanced UX & scalability

Upgrading infrastructure for improved user experience, scalability, availability, and adaptability. This empowers the portal to evolve with organizational needs

Revamped web design

We’ve completely revamped national and district websites with data-driven single-page web applications, boosting engagement and data accessibility.

Member profile & data migration

Seamlessly migrating member profiles and sensitive PII data, adhering to industry-standard data governance policies with a strong focus on security and compliance

Dynamic availability calendar

Introducing an availability calendar tailored for members, enhancing their ability to engage with key events and activities efficiently.

Configurable content framework

Introducing a flexible content framework for national and district-level customization, empowering administrators to engage specific audiences.

Granular content control

Enabling granular content control via role-based access, providing administrators with effective tools for content management at various levels.

Services Provided

Functional Research

UI/UX Design

Full Stack Development

Quality Assurance

Project Management

Database Design

Training

Change Management

What our client says

The team at Mantrax combines a deep, thorough knowledge of leading software development solutions with first-rate technical skill and dedication to their work. Their people know how to balance speed, costs and quality in a product, and – when facing unknowns and making decisions that will impact the future of your organization – they offer honest, accountable and credible counsel delivered in an environment of open and ongoing communications.

Ian Gillespie

Director of Communications, Directors Guild of Canada