This blog post delves into the profound significance of self-serve tools, shedding light on their impact on productivity, autonomy, and overall efficiency. We’ll explore how these tools can be seamlessly integrated into your software development environment, empowering your team and expediting the development lifecycle. The Significance of Self-Serve Tools From configuring intricate development environments to […]
The American Production and Inventory Control Society (APICS) requested our assistance with the development of a custom website for its Peel branch. Services provided included application development, managed web hosting, and change management.
With a growing membership base and increasing website traffic, the APICS Peel Chapter needed to update its website from its generic one-size-fits-all type of solution. An improved customer experience and a data management system were needed.
After gathering the client’s website requirements, we built a simple yet elegant front end for the chapter members and the general public. A more robust front-end was developed for the chapter executives that consisted of the following features:
Our approach included using a stringent User Acceptance Testing (UAT) process to ensure that all requirements were met to the board’s satisfaction. We ensured the project was delivered on time and within budget.
Mantrax has been supporting this non-profit since 2014 and we continue to be a trusted service provider for APICS Peel.
In our ever-evolving technological landscape, the spotlight is on a revolutionary force—Large Language Models (LLMs). These digital wizards are rewriting the script of how we communicate with machines, ushering in a new era of possibilities. Getting to Know Large Language Models Large Language Models (LLMs) go beyond conventional computer programs, evolving into companions with fluency […]
In a world dominated by data, business and technology leaders are increasingly looking to the power of predictive analytics because even though we have endless supplies of data, getting actionable information from that data is getting more and more difficult. The larger the amount of data, the more challenging it is to gain information from […]
In our previous blog post, we delved into the concept of productizing services and how it can revolutionize your business. Now we’re taking a deeper dive into the steps to productize your service-based business with software solutions successfully. Check out our first blog if you haven’t already, and then keep reading to learn how you […]
In our increasingly interconnected and digitized world, the realm of cybersecurity has emerged as a vital safeguard against the constant barrage of cyber threats. From malicious hackers seeking to exploit vulnerabilities to cybercriminals aiming to infiltrate sensitive data, the virtual landscape is a battleground of wits and technology. In this blog, we’ll dive deeper into […]
In the ever-evolving landscape of software development, wireframes stand as foundational pillars that give life to the abstract and bring structure to the visionary. These conceptual blueprints are the initial stepping stones, guiding the intricate journey of transforming ideas into functional digital interfaces. Wireframes as Visual Translators Wireframes act as a translator, bridging the language […]
In the rapidly evolving world of technology, businesses and organizations face a pivotal decision when seeking to bring their software dreams to life or to help optimize critical business processes. Should they invest in hiring a senior software developer to join their in-house team, or explore the alternative of engaging a development partner to steer […]
In today’s highly competitive business landscape, organizations are constantly seeking strategies to achieve sustainable growth and success. One such strategy that has gained significant importance is productization. By transforming services into scalable, profitable, and marketable products, businesses can unlock new opportunities, increase efficiency, and meet evolving customer demands. Understanding Productization Productization is not limited to […]
Services : Full Stack Development
Technology Stack
Mantrax recently proposed a CMS (Content Management System) for a National Association facing numerous pain points. Members were frustrated with the online experience. The existing member portal has frustrated members due to usability issues, navigation challenges, and a need for more intuitive features. This dissatisfaction hampers member engagement and overall perception of the association’s value.
To find a resolution, the following projects were initiated:
01
The recent stagnant membership growth is partly due to a subpar member portal. Attracting and retaining new members is challenging without a user-friendly platform that boosts engagement and interaction.
02
Emergence of alternative platforms for key functions like recruiting and visibility poses a major threat. Members may be drawn to rival platforms with better experiences and solutions, risking membership loss.
03
Inefficiencies in the current member portal have raised operational costs. Members frequently seek staff support, adding workload and expenses, and diverting resources from strategic initiatives.
In Phase 1, we facilitated member feedback collection through a neutral platform. This input was then combined with system diagnosis and external research, comprising six functional analysis activities.
30 Member Interviews
Consolidated member interviews with actionable insights & prioritized implementation lists.
System Review
Consolidated member interviews with actionable insights & prioritized implementation lists.
Website & Portal Content Audit
Consolidated member interviews with actionable insights & prioritized implementation lists.
Website Analysis
Consolidated member interviews with actionable insights & prioritized implementation lists.
User Activity Assessment
Consolidated member interviews with actionable insights & prioritized implementation lists.
Global Industry Research
Consolidated member interviews with actionable insights & prioritized implementation lists.
Phase 2 of the modernization journey represents a pivotal step towards aligning the association’s digital ecosystem with contemporary standards. By focusing on user experience, linguistic inclusivity, data security, and advanced functionality, the organization is poised to set new benchmarks in member engagement and digital transformation. This strategic initiative underscores the commitment to excellence and responsiveness, ensuring that the member portal remains an indispensable asset as the organization continues to evolve.
The second phase of the member portal modernization initiative encompasses a comprehensive development scope that aims to revolutionize the digital landscape of the organization.
Universal style guide creation
Crafting a universal style guide that harmonizes the design language across both national and district websites. This cohesive visual identity fosters a seamless and recognizable UX.
Bilingual interface
Implementing bilingual support for French and English languages, catering to the diverse linguistic preferences of the association’s members
Enhanced UX & scalability
Upgrading infrastructure for improved user experience, scalability, availability, and adaptability. This empowers the portal to evolve with organizational needs
Revamped web design
We’ve completely revamped national and district websites with data-driven single-page web applications, boosting engagement and data accessibility.
Member profile & data migration
Seamlessly migrating member profiles and sensitive PII data, adhering to industry-standard data governance policies with a strong focus on security and compliance
Dynamic availability calendar
Introducing an availability calendar tailored for members, enhancing their ability to engage with key events and activities efficiently.
Configurable content framework
Introducing a flexible content framework for national and district-level customization, empowering administrators to engage specific audiences.
Granular content control
Enabling granular content control via role-based access, providing administrators with effective tools for content management at various levels.
Functional Research
UI/UX Design
Full Stack Development
Quality Assurance
Project Management
Database Design
Training
Change Management
