ERP Re-Implementation for a Multinational Manufacturing Client
Project Description
A manufacturing client required project management support to re-implement IFS ERP system to eliminate extensive customization.
The Challenge
The client implemented the ERP system IFS in 2016. In 2020, four years post-implementation, the Client’s pain points included:
01
Only utilizing 50% of the purchased IFS functionality.
02
Only utilizing ~50% of the customizations implemented in 2016.
03
Experiencing downtime associated with ‘core code customizations’
04
Unable to leverage new developments released by IFS due to heavy customizations. Operating on IFS version installed in 2016.
05
High resistance and nervousness from the business to start any new initiative on IFS.
Client Project Objectives
- Eliminate 50+ Core Code Customizations and help the business transition to standard IFS functionality.
- One-year timeline to transfer IFS functionality currently utilized by the business in IFS APPS 8 to the latest version IFS APPS 10.
- Manage budget.
Mantrax Project Objectives
- Deliver Client Objectives without the project taxing the Client’s day-to-day operations.
- Client’s business team (NOT the Project Team) to lead decisions on processes. Project Team to present options on how to leverage Standard IFS Functionality.
- Deliver a positive and seamless project experience for the Client Project Team and the impacted Client stakeholders.
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Services Provided
What We Did
Vendor Selection
Mantrax helped select an IFS partner through a methodological selection process including RFQ cadence, vendor interviews, customer referrals and pilot projects with short listed vendors.
Gap Analysis
Mantrax worked with the IFS consulting partner and internal Subject Matter Experts (SMEs) to structure the gap analysis between current IFS version and targeted IFS functionality. Barrday's goal was to transition to standard IFS functionality, as a result, it was important to structure the gap analysis in a manner that highlighted technical, functional, business process and change management tasks necessary to support the full implementation.
Internal Capability Development
Mantrax worked with Barrday to assess current and future state internal IFS capability and capacity requirements. To help fill gaps in capacity and capability, Mantrax developed and managed the full recruitment and onboarding process to strengthen the internal IFS team and to prepare for re-implementation.
Tactical Product Management
Mantrax provided tactical day-to-day project management services to help drive objectives to completion. Project management services included standard project services, as well as team member coaching and active risk management to help ensure project timelines were achieved.
Vendor Management
As part of the project management services, Mantrax managed all external vendors directly to align on project objectives, to structure weekly work plans and to manage the overall project budget.